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Creating a sustainable veterinary profession
Supporting veterinary clinics and animal shelters to build positive, resilient, and sustainable teams.
Cut the drama, keep your staff, improve patient care and protect your bottom line by focusing on emotional intelligence, psychological safety, and a resilient mindset.
People Solutions for the Animal Industry
Keeping veterinary and animal care professionals in the industry involves helping teams with resilience, emotional intelligence, and fulfillment, while also assisting leaders in creating businesses that make it easier to be resilient and fulfilled.
Workshop Collection
Below are a series of our most popular workshops for veterinary teams and leaders. They can be delivered as standalone sessions, or work best as a programme of sessions that build upon one another over time to create sustainable and meaningful progress.
All our sessions can be tailored and adapted to be specific for your clinic and your challenges, with focus areas, key concepts, activities and examples able to be created bespoke in collaboration with you.
01
From Surviving to Thriving
The veterinary industry has focused greatly in recent years on reducing burnout, preventing suicide, and improving support systems for issues such as compassion fatigue. But are we comfortable with aiming for not being mentally unwell, or do we want to strive for more? Should our people, as individuals and as teams, start to expect more than just ‘not being burnt out’, and instead start to expect to have a great life. To be content, and fulfilled, and to thrive. This session is about our mindset, the choices we make, and the tools that we need to not accept being ok, but to start the journey to great.
02
Mission, Vision and Values
Having a clear Vision of where we are going, a clear Mission of what we're trying to achieve, and well established Values of how we're going to deliver it, is essential for offering teams a sense of purpose, optimism, and moving towards something great. We can work with you to discover or update the right Mission, Vision and Values to align with your organisation and your team.
03
People Leadership for Animal People
Specifically designed by an experienced senior veterinary leader, who has led large teams, made the tough calls, and transformed toxic cultures. This two-part workshop is NOT a corporate tick-box session by middle-aged men or academic optimists. It is designed to help real veterinary leaders cope with the challenges our teams throw at us, to balance authentic leadership with conflict, to be a compassionate leader while getting things done, and to still have energy left for your personal life.
04
High performing veterinary teams
The high, lows, and critical conversations of a high performance team.
We focus on the how and why of having difficult conversations, taking the perspective of others, and psychological safety. We're aiming for our people to see conflict as a positive, necessary and progressive tool to improving our personal satisfaction, professional success and team productivity, in turn building a high performing veterinary team.
05
Team Building with Purpose
Designed specifically for your team and your current priorities, we build a bespoke team building half or full day. This is usually most successful as a combination of fun, light, perspective-shifting activities with engaging, thought-provoking content that allows substantial genuine participation in business decisions or planning.
06
Culture by Design not Accident
One session for leadership teams, and a broader session for the whole team, on their role in building and maintaining the positive culture that they all want to work within. We walk through who is responsible for establishing a culture, what happens if that isn't done with conscious effort, envisioning what culture we all want, and the roadmap to get there.
07
Creating psychologically safe workplaces
We all know that there are now legal obligations to ensure we are looking after the psychosocial safety of our teams. Some of us have even read the guidelines. But the logistics on how to actually do that in the real world of our profession that is full of risks remain elusive. We look at the practical steps and tools to create a realistic but safe workplaces, including the infrastructure, tools, systems, leadership, culture and support systems that we can put in place to both ensure we are following the legal requirements as well as doing the right thing for sustainable veterinary profession.
Bespoke workshop content
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Using our broad experience in the many aspects and challenges of veterinary teams, we can collaborate with you to build a workshop or series that best addresses the specific needs and current culture in your clinic.
Using the foundations already established combined with your expertise and knowledge of your team, we work with you to design the best outcomes for you and your team.
Veterinary Team Culture Options
We offer four different levels of support depending on your needs and stage of transformation, and will work with you to create the exact bespoke programme that will provide the most growth for you and your team.
01
Training and
Workshops
We can provide a series of training workshops to your wider team and to your leaders, aimed at slowly building the foundations and awareness of resilience and emotional intelligence, progressing to more advanced growth and active transformation.
Workshops are run monthly for six months, with one for the whole team and one for the leadership team each month, designed to build and grow foundations and skills with time.
See workshop content here.
02
Clinic Culture Collective
A four month mastermind programme with other veterinary leaders like you, all following a similar pathway but designed for your specific clinic, to transform toxic cultures into thriving ones.
You get the benefit of expert content, experienced mentoring and tested tactics to turnaround your team, at the same time as the support of peers and mentors across the profession all struggling with similar challenges.
Group sessions, one on one mentoring, and unlimited message support for troubleshooting and asking 'dumb questions' are all at your fingertips on the Clinic Culture Collective.
03
Full support and
mentoring package
Bespoke, one-on-one culture review, recommendations and mentoring specifically for your clinic, your challenges, and your leadership.
Support and guidance can be offered on handling challenging conversations and people, performance managing unconstructive behaviours, change managing new ideas, leadership skills gaps, and rollout of cultural initiatives. You will also be supported to enhance your own leadership approach, resilience and wellbeing.
Small group cohort sessions are held with team members between each workshop to practice learnings and offer more personal guidance.
04
Add-on or
ad-hoc support
Either as standalone services or add-ons to Packages 1, 2 or 3, we can provide bespoke quotes and advice for team support services including:
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Coaching and preparing for complicated conversations
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Change management support
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Performance managing unconstructive behaviours
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Establishing and getting buy-in for Mission, Vision and Values
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One off workshops on resilience, positive psychology, wellbeing, career development, or leadership.
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One-on-one leadership coaching and mentoring
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One-on-one or small group coaching and mentoring for team members
Happy Customers Include
Testimonials
"I am grateful for the role she has played in my professional development and would recommend her as a valuable mentor for any emerging leader.
As a mentor, Dr Jess was instrumental in supporting my development as a leader. With a supportive leadership style she challenged me to tackle my early career leadership challenges with courage and initiative. I credit Jess with developing and supporting leadership practices that have been key in my ongoing success in further management roles, not least of which the ability to evaluate my teams’ strengths and weaknesses with honesty and addressing difficult conversations."
— Dr Anna, Animal Welfare Manager
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